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Author: Mike Hyslop
Published: 05/12/2008 at 21:31:02
Category: Nortel Phone Systems
Tags: nortel, bcm50, pbx
A Winning Solution
Nortel's BCM50 is an award-winning IP convergence platform that provides a choice of IP-enabled or pure IP deployment solutions, with simultaneous support for IP and traditional business sets - and smooth migration from one to the other.
The BCM50 enables you to seamlessly migrate to IP convergence in phases from today’s hybrid environment to pure IP — when it works best for your business. Whether you’re ready for convergence today or a year from now, your options will be open and your investment secure.
The Business Communications Manager 50 (BCM50), which is ideal for businesses with 5 to 50 users, offers a number of advanced features and capabilities, including:
One box. Many benefits.
Nortel BCM50 can help you transform communications from basic utility to competitive advantage. How? By offering powerful capabilities and applications that can help boost employee productivity, elevate customer satisfaction levels and reduce operating costs.
Enhance employee productivity
A rich portfolio of convenience and control features, secure remote Internet access and VoIP, and enhanced in-near-office mobility provides the means for users to stay in touch any time they’re away from their desks.
Increase revenues and encourage repeat business
Take advantage of optional intelligent contact center and self-service voice menu applications (i.e., automated attendant) that make it easier and more enjoyable for customers to do business with you. Skills-based routing, for example, sends callers promptly and directly to the agent most qualified to help them - a sure way to increase customer loyalty and drive repeat business.
Reduce operational costs
Centralize and simplify administration, configuration and management across your multiple sites (using Nortel Network Configuration Manager, or NCM). Use your Wide Area Network to securely transmit voice and fax calls while avoiding long distance charges and capitalizing on advanced applications and conferencing capabilities.
Business Communications Manager 200 is ideal for sites with 20 to 32 users, offering flexible deployment and two expansion slots for configuration and growth options.
Business Communications Manager 400 serves sites with 30 to 200 users, with four expansion chassis for configuration and growth options.
The Business Communications Manager 450 offers powerful applications and features that reduce operating costs, enhance employee productivity and increase customer satisfaction with support for upto 300 extensions.
As the next-generation telephones that build on the Norstar Telephone Portfolio, the Business Series Terminals set the standard for durability, reliability and flexibility.
The Nortel IP Phone 1100 Series encompasses a sleek, cutting-edge, ergonomic design with delivery of innovative capabilities including high resolution, backlit, monochrome greyscale pixel-based, graphical displays for optimal viewing experience, support for data and web-based applications.
The Nortel IP Phone 1200 series is an innovative portfolio of IP Phones which include multiple softkeys, integrated speakerphone, advanced audio-quality technology for crystal clear conversations, headset support and an integrated Ethernet switch for single desktop wiring.
The IP Phone 2000 Series of desksets offers a portfolio of standard, intermediate, professional and advanced-level desksets to meet the comprehensive needs of today’s businesses.